frequently asked questions
Why are you sold out of donuts before closing time sometimes?
Since we make all our donuts fresh every day and by hand our bakers need to decide every morning how many donuts we’re probably going to sell during the day. Sometimes we end up with leftover donuts, sometimes we sell out early. If you want to make sure to not miss out on donuts, please use our online pre-order function!
Do you have gluten free donuts?
Unfortunately it’s not possible for us to offer gluten free donuts at the moment.
What makes your donuts special?
All our donuts are handmade from start to finish. Donut making is very labor intensive – the whole process usually takes us around three hours. We start with a yeast dough that needs a lot of time to proof to develop the right airy texture. Then, the dough is rolled and cut by hand and needs to proof again before it can be fried and hand-dipped in our glazes. We’re proud to say we make everything from scratch: glazes, fillings, toppings, everything! We do not use artificial food colouring or preservatives. Plus, all our products are vegan. We always offer a standard range of our most popular flavors plus a range of seasonal flavours wich we change up monthly.
Do you have nut free donuts?
All our donuts are made in the same bakery, so we can’t rule out cross contamination. If you have severe nut allergies we would strongly advise you to not eat our donuts.
Do you do deliveries?
If you’re interested in getting your donuts delivered within Berlin, please get in contact with us via e-mail! We charge extra for deliveries to cover our costs. We do not send our donuts via mail!
Do you do custom donuts?
For catering inquiries or special wishes, please send us an e-mail and we can work something out.
Why is your coffee more expensive than in regular cafes?
Our single origin coffee is ethically sourced through the Collaborative Coffee Source and roasted by our neighbours Populus Coffee. For us, it is important that the farmers who grow and harvest the coffee beans get a fair payment for all their hard work. Besides that we only use plant based milks which work well with coffee. These are between 1,5 and 2 times more expensive than premium dairy.
How can I order a cake?
Besides donuts our bakery also makes cakes and other vegan baked goods. If you’d like to order something or just want to find out what we offer, please send us an e-mail.
Can I bring my own packaging for take away donuts?
Yes, we love when people bring their own tupperware and encourage all our customers to be more thoughtful about the waste that comes with take away orders. Since we do get a lot of take away requests, we feel the least we can do is buy packaging and to go cups which are made from recycled material and are biodegradable.
Are your donuts sugar free?
No. We use raw cane sugar for our dough and most of our glazes are based on powdered sugar.
How long can I keep your donuts?
We always advise to eat our donuts as fresh as possible or throughout the day you’ve purchased them.
Do you take cards?
Yes! Our card reader accepts most cards.